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for longer consultations

Longer appointments are recommended for children experiencing complex or multiple issues

Dear parents,

We have had an increased demand for our daily clinic appointments both well and sick.

 

Due to a number of daily patient cancellations of advanced booked appointments without notice-

we have instituted the current policy to release any unconfirmed slots to patients on a sameday waitlist.

 

Kindly note that well appointments should be reconfirmed at 48 hours prior to appointment.

(As we encounter a regular number of patients who confirm weeks prior and do not turn up without courtesy notice.)

Sick appointments should be reconfirmed within 24 hours of the appointment.

 

Reconfirmations close to the appointment can be done by the following:

1. Click the 'confirm appointment' button on the appointment email reminder sent the week prior.

2. Our staff give courtesy calls for any unconfirmed well appointments the day prior to the appointment and for sick appointments on the morning of the appointment.

3. If you see a missed number from us (please save our number - 62332191), and cannot pick up, do email us at enquiries@petitepractice.com to drop a confirmation message.

 

Thank you for your kindest understanding.

Sincerely,

Dr Mohana